Accessibility

Proof of Academic Identification

student photo ID

Please Verify Your Academic Status

To complete your order, you need to verify your academic status online using our Customer Support Portal.


Verification Online using Customer Support Portal

Before you start, make sure your identification is listed below in Acceptable Forms of Academic Identification.

Step 1

Scan your academic identification and save the file as a .PDF, .JPG or .GIF file. These are the only accepted formats. All forms of verification must be clearly legible and at a minimum, true to size.

Step 2

Sign in to the Adobe Customer Support Portal using the same Adobe ID used to place the order, and follow directions to submit your copy of your academic identification online. You will be asked to enter your Adobe Store order number, which will be located on the Store Thank You page and your order confirmation e-mail message.

back to top

Acceptable Forms of Academic Identification

Student Requirements

  1. Valid, current student ID that includes name, date, and a photo.

  2. If the student does not have a current student ID with name date and photo, the student must instead provide a valid, photo ID, and corroborating evidence of current enrollment:

    • Official, current non-photo student ID with name and date
    • Official, current school transcript indicating name of school and student
    • Official, current school tuition bill indicating name of school and student
    • Official, current report card indicating name of school and student
    • Other official dated proof of enrollment

  3. If student is under the age of 18 and does not have a valid, current Student ID with photo or credit card, the person purchasing the product for the student must provide a valid, current photo ID and corroborating evidence of student’s eligibility:

    • Official, current non-photo student ID with name and date
    • Official, current school transcript indicating name of school and student
    • Official, current school tuition bill indicating name of school and student
    • Official, current report card indicating name of school and student

Teaching Staff Requirements

  • A valid, photo ID, and corroborating evidence of employment at a qualified institution
  • Official, current institution paycheck stub
  • Official letter on school letterhead verifying person’s employment

Charitable Organisations in the UK only

Charitable Organisation letterhead detailing charitable registration number and verifying person's employment.

For additional information see our Education store FAQ.

back to top